Family services
Your Family Support Coordinator
Hello, my name is Gloria Ramshaw and I am Pentland Field School’s Family Services Coordinator.
My role in school is to provide support, advice and information to the families within our school community.
I can help you with any worries you may have concerning your child’s education, behaviour and wellbeing. I am also here to support parents with issues that may be impacting their family such as health or finances.
Advice and support are confidential, although concerns relating to safeguarding children will always be dealt with as per the school’s Safeguarding and Child Protection Policy.
I am also here as someone to talk to if you need it. I may not have all the answers, but hopefully, I can help you to work out how to find them.
This may be achieved through 1:1s or small group support. We also are very pleased to be supported by DASH a local charity for people with disabilities.
Emotional, practical and social support
Eden’s centralised Family Service team provide links between home, school and other services, to strengthen relationships and communication.
They work individually with families who need support, advice or guidance about statutory services involvement and those who are finding it difficult to manage their child’s behaviour or needs at home.
They also provide pupils and their families with a range of activities outside school hours so both pupils and their sibling and families have opportunities to socialise and have experiences otherwise inaccessible to them.
Support can include:
- coffee mornings at school
- providing information about services in the local area and support to access them if needed
- completing referrals to relevant agencies e.g DLA, PIP, Blue Badge, Young Carers
- completing forms/applications
- advice and support in promoting positive behaviour at home
- toileting issues
- picky eaters
- poor sleeping
- setting boundaries
- support to improve school attendance
- signposting and support with finances and debt, housing, health, NRPF.
This list doesn’t include everything so please speak to me about anything worrying you or that you need support with.
Support for pupil attendance
If your child is finding school attendance difficult, you are not alone. Many children and young people with SEND experience challenges such as anxiety, sensory overload, or uncertainty about the school day.
The Eden Academy Trust provides practical guidance to help build routines, reduce stress, and support a positive, accessible school experience. Explore available resources here.
Regular activities
- After School Club – Wednesday 3.15-5pm
- Youth Club – Thursday 3.15-7pm
- Saturday Club – Saturday (once a month) 10-2pm
As well as our regular clubs we also offer a Summer Club during the first two weeks of the summer holidays and activity days out.
If you would like to find our more information about Family Services and information about clubs at Pentland Field School, please contact Gloria Ramshaw at: gloria.ramshaw@pentlandfieldschool.co.uk
How to get in touch:
I am based in school and can meet with you at school, at home, or even at a local coffee shop; we can meet at a time that works for both of us. You can get in touch by calling the school office on 01895 806 520 or you can email me at: gloria.ramshaw@pentlandfieldschool.co.uk
Please note: This is currently a part-time role so there may be a waiting list for any direct meetings. We may also need to prioritise support based on availability.
Looking for some extra help?
Here are details of some organisations which you may find useful as a support at home:
Contact a Family
A national charity for families with disabled children who provide information, advice and support.
ADHD Autism Harrow
Supports, educates and empowers individuals with ADHD and/or autism, their families, and the community.
DASH
Promotes independence and helping people with disabilities become more confident in life.
Equals
A national organisation for promoting the education of young people with severe learning difficulties. They provide a wide range of useful resource
National Autistic Society
The main charity for supporting individuals with autism and their families.
Hillingdon Carers
Local support group providing advice, information support and a broad range of services that help carers with their caring roles.
Priory Woods
A favourite site for our students. This site contains a large number of interactive games for young people with learning difficulties.
Scope
A disability organisation in England and Wales, particularly focusing on those with Cerebral Palsy.
Widgit
Home of the excellent ‘Writings with Symbols’ programme.